- Property agents and prospective residents can find key information about Emmeline here.
- If you are an existing resident, please use the Residents Portal to find more detailed information.
Living at Emmeline
Can I keep pets in my apartment?
- Unfortunately not. In line with the long lease, residents are not to keep any animals, birds or reptiles in their apartment.
Is car parking available?
- Yes, each apartment is allocated one car park space.
- The car park is surrounded by a perimeter fence and is accessed by the automated gate on Dalton Street.
- A small number of visitor car park spaces are available.
What internet services are available?
- Residents are typically responsible for arranging their own internet connection.
- Part-fibre broadband services (up to approximately 80 Mb/s) via your telephone socket are available from a number of Internet Service Providers.
- Full-fibre broadband (up to approximately 1 Gb/s) from Hyperoptic is also available.
Where can I find information regards council tax and utilities?
- To check your council tax band, see this page (GOV.UK). As of publication of this page, all apartments at Emmeline were in band A.
- To check current council tax charges, see this page (Manchester City Council).
- To register your change of address for council tax purposes, see this page (Manchester City Council).
- Regards electricity, when moving into an apartment residents should initially contact the current electricity supplier. Your letting agent or landlord should be able to advise on this. If you do not know who the current electricity supplier is, see this page (ENWL). Residents can then look to switch tariff or supplier.
- Regards water, when moving into an apartment, residents should contact United Utilities to set up an account with them.
Where can I get meter readings?
- Contact the Building Manager who will typically provide meter readings on the same or next working day.
How do I get a replacement door fob or vehicle gate fob?
- Contact your letting agent or landlord, who should then contact RMG Customer Service to purchase a replacement fob.
- Owner-occupiers can purchase replacement fobs directly from RMG Customer Service.
- Unfortunately the Building Manager cannot take payment directly for replacement fobs.
- Before purchasing a vehicle gate fob, please be aware that the vehicle gate is equipped with a GSM unit where you can call the gate to open it.
- Contact the Building Manager with your full name(s), apartment number and mobile number(s) for your details to be added to the GSM unit.
How do I report maintenance issues in my apartment?
- For fire alarm equipment issues, contact the Building Manager or RMG Customer Service.
- For all other issues, tenants should contact their letting agent or landlord. Owner-occupiers should arrange for a suitable qualified contractor to attend.
How do I report maintenance issues in the communal areas?
- Contact the Building Manager or RMG Customer Service.
Sales & Lettings
How do I rent an apartment at Emmeline?
- Individual apartments are managed by leaseholders or their appointed letting agent. Please refer to local letting agents or sites such as Rightmove or Zoopla to see what apartments are available for rent.
Can I rent out my apartment via AST or short term lets?
- Leaseholders can seek to rent out their apartment using an Assured Shorthold Tenancy (AST), but must contact both RMG and E&J Estates before doing so and each time there is a change in details (e.g. when new tenants move in). You should also check with your mortgage provider that you can rent out your property. You must meet your legal responsibilities as a landlord.
- In line with the long lease, apartments may only be used as a private dwelling in the occupation of a single household. As such, short term lets, holiday lets and lets typically offered by services such as Airbnb are prohibited.
- Subletting of car park spaces is prohibited.
Does Emmeline have an EWS1 Form in place?
- Yes, following the 2021-22 cladding replacement programme, Emmeline was issued an EWS1 Form in June 2022 with a B1 rating.
Where can I find an Energy Performance Certificate (EPC) for an apartment?
- Please see this page (GOV.UK). EPCs are arranged by leaseholders or their appointed letting agent.
I am buying or selling an apartment at Emmeline. Who should my solicitor contact?
- Solicitors should contact the RMG Solicitors Enquiries Department and the Leaseholder Transfer Team at E&J Estates.